摘要
As SSO (Study & Site Operations) Site Partnership Manager you will be responsible for enhancing collaboration with selected clinical trial sites, which are considered key accounts for Novartis due to their high potential to contribute to the execution of the clinical trial portfolio.
Furthermore, you will focus on improving site performance across several dimensions, especially by increasing patient recruitment, accelerating study timelines, ensuring efficient data flow and maintaining high data quality standards. By strengthening these partnerships, you will help position Novartis as the preferred collaborator for clinical research initiatives.
This position is part of SSO Portfolio Team and reports directly into SSO Portfolio Team Lead.
#LI-Hybrid
About the Role
Major accountabilities:
In cooperation with study sites you will:
- Be responsible for key account network within the country/extended country group (OPCs & satellite countries)
- Define tailored engagement model with assigned sites according to local and structural needs of these sites
- Prepare and implements Site Partnership Strategy Plans in cooperation with assigned accounts
- Define measures of success for each site in scope (e.g., % increase in portfolio volume, patient density, start-up, and contracting timelines)
- Be single point of contact for all relevant stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) across all therapeutic areas at assigned sites regarding all study overarching topics
- Communicate Novartis standards & expectations for future collaboration
- Support feasibility process in close cooperation with the SSO Feasibility Manager
- Support and optimize early site engagement, speed of site initiation readiness as well as achievement of committed patient numbers in the assigned sites
- Analyze all information regarding the assigned sites, to oversee all study activities and to survey sites´ strengths, areas of improvement and capacities
- Support sites to develop their network with other departments to improve study start-up, patient management and recruitment
- Support negotiation of study fees, contracts, contract templates and master templates as applicable
Within Novartis internally you will:
- Optimize Novartis processes to simplify and speed up study start-up with focus on site set-up
- Communicate knowledge regarding sites and the overarching topics to the organization and informs and advise relevant functions actively (e. g. site selections)
- Closely collaborate with country/extended country group Study & Site Operations teams to align their approach/activities with the Account Management Strategy PlanClosely collaborates with country/extended country group Study & Site Operations teams to align their approach/activities with the Account Management Strategy Plan
- Act as a single point of contact within the Novartis environment and direct cross-functional collaboration within the Study & Site Operations team (e.g., CPMs, CTAs, SSO Feasibility Managers, Contracting, Quality & Compliance) as well as the relevant medical/clinical functions (e. g. CRAM, MA, MSLs) and other Novartis departments (e. g. legal, finance, QA)
Minimum Requirements:
- Minimum 5 years’ experience in clinical research in a role that oversees (project management) and/or with monitors clinical trials
- Evident capabilities in leading cross-functional teams (without direct reports) in a matrix environment
- Deep understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution
- Thorough understanding of the international aspects of drug development processes, including strong knowledge of international standards (GCP/ICH), health authorities (FDA/EMA), local/National Health
- Demonstrated negotiation and conflict resolution skills both internal and external (site relationships)
- Excellent communication skills, strong influencing and presentation skills
- Strong project management skills with demonstrated ability to problem-solving and mediating by complex issues
- Full proficiency of English and Polish
- Driving licence, type B (in-country travel up to 25%)
Benefits and Rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Novartis Life Handbook
Commitment to Diversity and Inclusion / EEO:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Innovative Medicines
PL03 (FCRS = PL003) Novartis Poland Sp. z o.o.
Research & Development
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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.