Major accountabilities:

• Maintains a close and highly responsive relationship to the day-to-day activities of the President of Emerging markets.
• Manages and organizes administration work for President of Emerging markets, organizes meetings and calendar.
• Participates in local Leadership team meetings and supports with agenda, pre-reads, and minutes as well takes ownership of meeting arrangements.
• Coordinates internal communication together with President of Emerging markets.
• Drives employee engagement internally and supports external communication activities (incl. existing social media channels) of the organization to enabler greater external visibility of Novartis.
• Supports GCC and CLT committees.
• Participate in establishing the common standards for operational excellence for office support personnel, administrators and assistants, across Novartis sites in the Cluster.
• Coordination of Business Continuity Plan and Coordination of NEM, involving relevant stakeholders and acting like SPOC in order to secure that BCP and NEM is up to date. BCM and NEM controls owner.

Key performance indicators:

• Brings insights and innovation into global processes
• Coordination of effective communication
• Accurate, timely and effective support of the President of Emerging markets and Leadership team.
• Accurate, timely and effective support for driving projects in the Cluster as assigned.

Minimum Requirements:

• University degree (Business administration, Law). Additional certification in HSE is an advantage.
• English, fluent – written and spoken, fluency in local language is an advantage.                                                                                               
• Experience on the same position is 1 year or more.
• Proficient in MS Office
• Client-orientation, accuracy, attentiveness to details, results-orientation, high level of integrity and compliance.