Key responsibilities:

• Enhance engagement with the patient community through a patient-focused mindset.
• Identify solutions that educate and empower patient organizations to improve patients’ disease awareness, quality of life and access to therapies.
• Work with patient organizations to plan and implement short- and long-term programs to meet both business and disease communities needs.
• Stay current with relevant information and resources regarding industry and health care legislation.
• Provide updates regularly to the disease communities.
• Monitor metrics and audience statistical analysis and planning.
• Develop strategy and content for multi-channel communications activities (traditional, social and digital channels), aligned to communication objectives, focusing on brands & disease areas that are deemed priority for the business.
• Manage PR agencies and budgets, track progress, ensure deadlines are met, and ensure quality and compliance in communication materials

Essential requirements:

• Bachelor’s degree in communication sciences and/or Journalism
• Experience in roles related to communications and/or patient management, preferably within the pharmaceutical industry, NGOs or newspapers
• Strong oral and written communication skills
• Ability to convey scientific information in simple language
• High capacity for empathy and self-management
• International experience is a plus
• Strong project management skills
• Intermediate English level

Benefits and rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.