Key Responsibilities

Strategic Partnership Development and Co-Creation

• Establish and maintain strategic partnerships with private and alternative payer organizations, private hospitals, and other stakeholders to co-create innovative healthcare access solutions.
• Act as the primary point of contact for customer-facing interactions within the private ecosystem, ensuring seamless communication and collaboration.
• Drive co-creation efforts from ideation to execution, working closely with cross-functional teams to develop transformative projects that enhance patient care and operational efficiency.
• Identify and establish new collaborations across various sub healthcare ecosystems, including private insurers, pension funds, health tech startups, and fintech's.

Value Messaging and Cross-Functional Collaboration

• Prioritize and articulate the value propositions of Novartis products to relevant stakeholders.
• Collaborate with cross-functional teams, including marketing, sales, medical, and access, to align strategies and ensure consistent messaging.
• Present complex concepts and solutions in a clear, engaging manner to diverse audiences, fostering a culture of teamwork and effective communication.

Market and Trend Analysis

• Continuously monitor and analyze industry trends, emerging technologies, and market dynamics to identify opportunities for innovation.
• Evaluate and integrate cutting-edge solutions and methodologies to enhance the organization's capabilities and market position

Project Management and Execution

• Lead and oversee the development and implementation of key projects, ensuring alignment with strategic goals and timely delivery.
• Develop detailed project plans, define scope and deliverables, and assign responsibilities to cross-functional teams.
• Ensure projects are executed within budget and meet established timelines, driving business growth and performance.

Stakeholder Engagement and Advocacy

• Manage external affairs and advocacy efforts by engaging with key stakeholders, including industry trade associations, patient organizations, professional associations, and relevant organizations within the private healthcare ecosystem.
• Foster strong relationships with key opinion leaders and other influential figures to drive the external engagement agenda.
• Work closely with Public Affairs and Policy teams to understand and influence changes and priorities within the access ecosystem.
• Act as the primary point of contact within this ecosystem, ensuring effective communication and collaboration.

Patient Journey Optimization

• Understand the patient journey from an access perspective and identify areas for improvement.
• Proactively develop projects to address these needs, working closely with stakeholders to enhance patient care.
• Work on affordability programs to ensure patients have better health outcomes.
• Work on patient support programs that provide additional assistance and resources to patients and their families.

Proactive Project Development

• Proactively identify needs and opportunities within the healthcare landscape.
• Develop and propose innovative projects to meet these needs and drive business growth.

Compliance and Ethical Standards

• Stay informed about relevant healthcare regulations, data privacy laws, and compliance requirements.
• Ensure all projects adhere to legal and ethical standards, maintaining the highest level of integrity and compliance.

Qualifications

• Bachelor’s degree in life sciences is preferable.
• Minimum of 6 years of experience as a Key Account Manager and/or in a similar customer-facing role, preferably in the market access area focused on private ecosystem.
• Proven track record in key account management and driving business impact through strategic partnerships.
• Fluent in English
• Strong negotiation and organizational skills.
• In-depth understanding of healthcare industry trends, challenges, and regulatory requirements.
• Strong business acumen and the ability to work effectively in cross-functional teams.
• Demonstrated ability to understand and manage priorities.
• Demonstrated ability to think creatively and develop innovative solutions.
• Understanding of the access ecosystem and the ability to comprehend and influence its priorities and changes.